Privacy Policy

At Sam Edelman, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect two types of information from you: personal information and non-personal information.
  • Personal Information: This includes information that can identify you, such as your name, email address, shipping and billing address, phone number, and payment details (e.g., credit card information) when you place an order or create an account. We also collect this information if you sign up for our newsletter, contact customer service, or participate in promotions.
  • Non-Personal Information: This is data that cannot be used to identify you individually, such as your browser type, operating system, IP address, browsing history on our website, and information about how you interact with our products and pages. We may collect this through cookies and similar tracking technologies.

2. How We Use Your Information

We use your information for the following purposes:
  • Process and Fulfill Orders: To complete your purchases, arrange for shipping, and send order confirmations and delivery updates.
  • Provide Customer Service: To respond to your inquiries, resolve issues, and assist with returns, refunds, or exchanges.
  • Improve Our Website and Services: To analyze user behavior, identify trends, and enhance the functionality, content, and user experience of our website.
  • Communicate with You: To send newsletters, promotional offers, and updates about our products and services (you can opt out of marketing communications at any time).
  • Ensure Security: To protect against fraud, unauthorized access, and other security risks.

3. How We Protect Your Information

We implement industry-standard security measures to safeguard your personal information from unauthorized access, use, or disclosure. These measures include encrypted payment processing, secure server storage, access controls, and regular security audits. While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Disclosure of Your Information

We do not sell your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting business, such as shipping carriers, payment processors, and marketing platforms. These service providers are obligated to protect your information and only use it for the purposes we specify. We may also disclose your information if required by law, to comply with legal processes, or to protect our rights, property, or safety.

5. Your Rights and Choices

You have the right to access, correct, or delete your personal information. You can also opt out of receiving marketing communications by clicking the “unsubscribe” link in our emails or contacting our customer service team. To exercise these rights, please email us at service@samedelmanbestsale.com.

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, track shopping cart items, and analyze website traffic. You can adjust your browser settings to disable cookies, but this may affect the functionality of our website.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the effective date of the policy and post the updated version on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.