Shipping Policy

At Sam Edelman, we aim to get your favorite designer pieces to you as quickly and smoothly as possible. Our shipping policy outlines the details of order processing, delivery timelines, shipping options, and related information to keep you informed every step of the way.

1. Order Processing Time

All orders are processed within 1-3 business days of placement. Processing time does not include weekends or holidays. Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your package’s journey.

2. Delivery Timelines

We offer reliable delivery options to ensure your order arrives when you need it:
  • Standard Delivery: Estimated delivery time is 6-12 days from the date of shipment. This applies to all domestic and international orders, with no additional distinction required.
  • Expedited Delivery: For urgent needs, we provide an expedited shipping option. Details on expedited delivery timelines and costs will be displayed at checkout based on your location.

3. Shipping Costs

We are pleased to offer free shipping on all orders, regardless of the purchase amount or destination. There are no hidden fees for standard delivery—enjoy complimentary shipping on every Sam Edelman purchase.

4. Order Tracking

Once your order ships, a tracking number will be sent to the email address associated with your order. You can use this tracking number to check the real-time status of your package by visiting the “Order Tracking” page on our website or through the shipping carrier’s portal.

5. Shipping Restrictions & Notes

Please keep the following in mind regarding your shipment:
  • We currently ship to most countries worldwide. If your location is not eligible for shipping, you will be notified during the checkout process.
  • Delivery times may be affected by factors beyond our control, such as customs delays (for international orders), weather conditions, or carrier disruptions. We will do our best to keep you updated if any unexpected delays occur.
  • It is your responsibility to provide accurate and complete shipping information. We cannot be held liable for delays or non-delivery due to incorrect or incomplete addresses.

6. Shipping Assistance

If you have questions about your order’s shipping status, need to update your shipping address (prior to shipment), or have concerns about delivery, please contact our customer service team at service@samedelmanbestsale.com. We are here to assist you with all shipping-related inquiries.